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PRIVACY POLICY

 

SECTION 1 – YOUR PERSONAL INFORMATION

 

When you sign up on the DusMininute app, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address and date of birth. We also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Emails, WhatsApp Messages and SMS: With your permission, we may send you emails, WhatsApp messages and SMS messages about our store, new products and other updates.

 

SECTION 2 – CONSENT

 

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at feedback@dusminute.com or mailing us at: No. 84, R.V. Road, Basavanagudi, Bengaluru - 560004

 

SECTION 3 – DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – PAYMENT

 

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of Razorpay on https://razorpay.com

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SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, this Privacy Policy or our website’s Terms of Service no longer govern you. Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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As you access and use our services, we collect certain information from you, including but not limited to, phone number, email address, device make-details, and IP address. By accessing and using our services, you expressly consent to the sharing and disclosure of your information so collected, with our third-party service providers, business partners, and agents. For example, your information may be shared with third-party services like GetSimpl to ensure fraud prevention and PayLater check out experience. Please refer to the third-party privacy policy for more details.

 

SECTION 6 – SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

SECTION 7 – COOKIES

 

We use cookies to maintain session of your user. It will not be used to personally identify you on other websites.

 

SECTION 8 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If the store is acquired or is merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

SECTION 10- GRIEVANCE OFFICER CONTACT INFORMATION


In accordance with Information Technology Act 2000 & rules made there under; the name & details of our Grievance/ Policy compliance Officer is as follows:
Name- Satish G, Address- No. 84, R.V. Road, Basavanagudi, Bengaluru – 560004, Email- support@dusminute.com

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DusMinute is India's first hyperlocal managed living platform which brings all the amenities and requirements of residents to their doorstep. With our stores located within the community complexes offering retail (grocery, dairy, fruits, vegetables & household items) and a mobile app for delivery and all other home & personal services, we are redefining modern urban living by providing hotel-like convenience at home.

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Company

Corporate Office:

         

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Indwell Retail Pvt. Ltd

No.84, RV Road, Basavangudi,

Bengaluru-560004  

 

Phone: 080-48140055

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Write to us at: support@dusminute.com

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For careers: hr@dusminute.com

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